Shipping policy

Last updated: September 2026

All products sold by KBT Global are digital goods. No physical items are shipped. All orders are fulfilled electronically via email.

1. How Digital Delivery Works

After your payment is successfully confirmed, our team will process your order and send the following to your registered email address:

License key or software access credentials
Step-by-step activation instructions
Download or access link (if applicable)
Official order confirmation and invoice

2. Delivery Timeframes

Product Type	Delivery Time
Standard AI software license	Within 24 business hours
SaaS subscription access	Within 24 business hours
Bulk / enterprise orders	1–3 business days (agreed at time of purchase)

Business hours: Monday – Friday, 9:00 AM – 6:30 PM (EST). Orders placed outside business hours or on public holidays are processed the next business day.

3. Delivery Process

You place your order and complete payment
Payment confirmation is received and verified by our system
Our team prepares your license credentials and activation details
Delivery email is sent to your registered email address
You activate the software using the provided guide

4. Important Notes

Check your email carefully — enter the correct address at checkout, as all delivery information is sent electronically
Check spam/junk folder — sometimes delivery emails are filtered by email providers
Didn’t receive within 24 hours? Contact us immediately — we will re-send your credentials at no extra cost
KBT Global is not responsible for delays caused by incorrect email addresses entered at checkout

5. No Shipping Fees

Because all products are delivered digitally, there are zero shipping fees, no customs duties, and no import taxes — regardless of your location worldwide.