Privacy Policy

Last updated: September 2026

KBT Global Digital Technology Company Limited (“KBT Global”) is committed to protecting your privacy. This Privacy Policy explains clearly what data we collect, how we use it, and your rights as our customer.

1. What Information We Collect

A. Information You Provide Directly

• Full name and company name
• Email address (used for order delivery and communication)
• Phone number (for support purposes)
• Billing address
• Payment details (processed securely by third-party gateways — we never store your card numbers)

B. Information Collected Automatically

• IP address and geographic location (country/city level)
• Browser type and device information
• Pages visited and time spent on our website
• Referral source (how you found our store)
• Cookie and session data (see Section 5)

2. How We Use Your Information

3. How We Share Your Information

We never sell or rent your personal data. We only share information with trusted third parties when necessary:

• Software providers — to activate your license or subscription access
• Payment processors (e.g. PayPal) — to securely process your transaction
• Email service providers — to send order confirmations and support messages
• Analytics providers (e.g. Google Analytics) — to understand website traffic (anonymized data only)
• Legal authorities — when required by Vietnamese law or to protect our legal rights

4. Data Security

We implement the following security measures:

• SSL/TLS encryption on all pages of our website
• Secure payment gateways — we never store full credit card numbers
• Access controls — only authorized staff can access customer data
• Regular security reviews of our systems and processes

Note: No internet transmission is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security against all threats.

5. Cookies Policy

We use cookies to improve your experience on our website. Types of cookies we use:

• Essential cookies — Required for the website to function (shopping cart, login sessions)
• Analytics cookies — Help us understand how visitors use our site (Google Analytics)
• Marketing cookies — Used to show relevant ads (only with your consent)

You can control cookies in your browser settings. Disabling non-essential cookies will not affect your ability to purchase from our store.

6. Data Retention

• Order records: Retained for 5 years (Vietnamese tax and accounting law)
• Customer accounts: Retained while your account is active, or up to 3 years after last activity
• Marketing data: Deleted immediately upon unsubscribe request
• Support communications: Retained for 2 years

7. Your Rights

As our customer, you have the right to:

• Access — Request a copy of all personal data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your data (subject to legal retention requirements)
• Opt-out — Unsubscribe from marketing emails at any time
• Portability — Request your data in a portable format
• Complaint — Lodge a complaint with relevant data protection authorities in Vietnam

To exercise any of these rights, email us at digital.kbt@gmail.com. We will respond within 5 business days.

8. Children’s Privacy

Our services are intended for business and professional use only. We do not knowingly collect personal data from anyone under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of our services after changes are posted constitutes your acceptance.

10. Contact Us